Job Description

The Administrative Associate II - Patient Flow & Capacity Center will be responsible for

• Document Preparation: Transcribe and type correspondence, forms, reports, and other materials involving complex scientific and technical terminology. Utilize specialized software for formatting and graphics, ensuring all documents are proofread and edited for accuracy in grammar, punctuation, and spelling.
• Communication and Support: Answer, screen, and route phone calls; greet and direct patients, families, visitors, and staff. Provide standardized information as needed and draft responses to routine correspondence.

• Scheduling and Coordination: Manage appointment and meeting schedules for physicians and supervisors. Reserve meeting spaces, arrange for refreshments, prepare agendas, and handle travel arrangements.
• Assist in organizing departmental conferences and events, including registration and supply management.
• Records Management: Maintain departmental files, records, and databases.
• Input data from source documents into computer systems, compile reports, and manage the office library of reference materials.
• Monitor and maintain office equipment and inventory supplies. Reorder standard supplies as needed and coordinate repairs. Reconcile supply orders and invoices, addressing any discrepancies with vendors and support services.
• Prepare, route, and track administrative forms and documents, ensuring necessary authorizations are obtained. Collaborate with other departments to address any delays or issues.
• Perform routine clerical tasks, such as sorting mail, managing patient records, photocopying, and distributing documents.
• Deliver positive and effective customer service that supports the operations of the department and the hospital as a whole. Assist with timekeeping.

Schedule: M-F- 7a-3:30p 100% on site

To qualify, you must have:
- Education Required: High School Diploma or GED
- Work Experience Required: No prior experience required; basic computer skills are necessary.

Join our team at Boston Children's Hospital and contribute to our commitment to providing exceptional care and support to our patients and their families!

About Boston Children's Hospital

Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.

Connections working at Boston Children's Hospital

Job Tags

Work experience placement,

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