Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
MUST HAVE OWN EQUIPMENT with AT LEAST i5 processor.
Handle high amounts of incoming calls
Produce sales leads
Identify and evaluate customers' needs to deliver satisfaction
Build sustainable relationships of trust through open and interactive discussion
Provide accurate, valid and comprehensive information by using the right methods/tools
Reach personal/customer service team sales targets and call handling quotas
Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
MUST HAVE OWN EQUIPMENT
Must work at least 15 hours a week.
Must pack a background check.
Strong phone administration skills and active listening capabilities
Customer orientation and capacity to adapt/respond to different types of characters
Exceptional communication and presentation skills
Ability to multi-task, prioritize, and control time effectively
...monitoring, controlling, and coordinating the transportation of crude oil and natural gas through the company's pipeline systems using... ...abnormal or emergency conditions. Communicate and coordinate with field personnel, third-party shippers, and other control centers to...
...as only U.S. citizens are authorized to access information under this program/contract.**Security Clearance:**None/Not RequiredAt Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and...
...Asian-inspired dishes to customers through our in-store kiosks and food service operations. With a presence in major grocery retailers... ...environment. Ensure all company standards, procedures, and regulatory and quality standards are met, including specific requirements...
...Sales Professional Cannonball Recruiting is growing and Hiring a Sales Professional around the Phoenix/ Scottsdale area. Comp is 60-... ...highly valued. What Were Looking For: Proven track record in B2B or service sales Ability to build and maintain strong client...
...Red Analyst (Cyber) Red Team Analysts (cyber) are responsible for providing direct strategic and tactical analytic support to the DoD Red Team . The Red Analysts (cyber) drive the strategic direction of cyber operations by selecting cyber targets and identifying cyber...