Job Description

Ready to TRADE Up to a Better Opportunity?

Rescue Air and Plumbing is on the lookout for a Customer Service Representative (CSR) with a positive attitude and a passion for helping others. Join our dynamic Call Center Team and be part of a company that truly values its people. If you're ready for a role that offers career advancement, job satisfaction, and a supportive team culture we want to hear from you!

Why Choose Rescue Air and Plumbing?

Comprehensive Benefits

• Medical, Dental, and Vision Coverage
• Health Savings Account (HSA)

Financial Perks

• 401(k) with company match
• Competitive base pay + performance-based spiffs

Work-Life Balance

• Paid Holidays
• Paid Time Off (PTO)

Career Development

• Ongoing training and professional development
• Opportunities for advancement within a growing company

What You’ll Do

• Deliver exceptional service by answering customer calls, emails, and chats promptly and professionally
• Schedule service appointments and coordinate technician dispatch efficiently
• Maintain accurate and up-to-date customer information in our system
• Resolve issues and ensure customer satisfaction at every interaction

What You Bring

• Experience: 1–2 years in a customer service or call center role
• Detail-Oriented: Strong accuracy and organizational skills
• Adaptability: Comfortable in a fast-paced, team-oriented environment
• Bonus: Experience with ServiceTitan is a big plus!

Join a company where your work matters and your voice is heard. Apply today and take the next step in your career with Rescue Air and Plumbing!

Rescue Air is growing! Thanks to our dedicated commitment to our customers and reputation for outstanding heating and air conditioning repairs and services, Rescue Air Heating and Cooling is looking for motivated team players to join us as we take our business to the next level!
Rescue Air offers numerous benefits to employees, including a work environment that’s focused on their happiness and equipping each of them to be the best they can be so they can serve our customers better! We believe that the best employees are the ones who are highly trained and knowledgeable about what they’re working on, and we offer extensive and regular education and training for employees to keep them sharp and motivated! Even if you have no experience or training, we can provide you with the tools you need to build a rewarding career in the HVAC industry.
We also take a family-friendly approach to running our company—being a family-owned and operated business, we know how important your loved ones are, and we offer perks like paid time off so you can spend more time with them!

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