Entry Level- Travel Admin Assistant/WFH Job at Navigate New Horizons, Miami, FL

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  • Navigate New Horizons
  • Miami, FL

Job Description

Travel Admin Assistant
Turn your passion for exploration into a rewarding career! We’re looking for a Travel Admin Assistant who can expertly coordinate travel bookings, provide top-notch customer service, and manage essential record-keeping—all while working remotely in a dynamic, supportive environment.

 

Responsibilities

  • Booking & Coordination
    Arrange flights, hotels, car rentals, and activities for clients, ensuring a seamless travel experience.
  • Customer Service
    Serve as a primary contact via phone, email, and chat, addressing inquiries, resolving issues, and maintaining high customer satisfaction.
  • Data Entry & Record Management
    Use our CRM system to accurately track bookings, payments, and client interactions.
  • Travel Advisory
    Guide clients on destinations, travel arrangements, and insurance options to elevate their travel plans.
  • Problem-Solving
    Tackle travel complications—like flight cancellations or itinerary changes—with quick, effective solutions.
 

Requirements

  • Experience
    Previous experience in a customer service role or within the travel industry is preferred.
  • Skills
    Strong verbal and written communication, excellent customer service, and proficiency in travel booking platforms and CRM systems.
  • Organization
    Capable of juggling multiple tasks and prioritizing responsibilities in a remote work environment.
  • Problem-Solving
    Ability to promptly identify and resolve client issues professionally.
  • Flexibility
    Willingness to work varied hours, including evenings and weekends, to accommodate different time zones.
  • Education
    High school diploma or equivalent; additional certification in travel and tourism is a plus.
 

Benefits

  • Remote Work
    Enjoy the convenience of working from home while collaborating with a supportive team.
  • Competitive Salary
    Compensation reflective of experience, plus potential performance-based incentives.
  • Professional Development
    Continuous training opportunities within the travel industry.
  • Travel Perks
    Access discounts on personal travel bookings and familiarize yourself with destinations through FAM trips.
 

Important Notice

Please check your junk or spam folders if you haven’t received a response from us within a couple of days. Mark our emails as “Not Spam” to ensure you receive important updates.

Join us as a Travel Admin Assistant and help clients create unforgettable travel experiences—while enjoying the flexibility and benefits of a remote career!

Job Tags

Full time, Remote job, Afternoon shift,

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