Job Description

Job Purpose:
Supervises dealers in an assigned table section
Job Duties And Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
Promotes guest relations by greeting players in a friendly and courteous manner and learning and using the names of regular players. - 25%
Facilitates the accurate collection of revenue by ensuring dealers are observing proper procedures and initiating corrective action as needed. - 25%
Protects game integrity by scanning assigned tables for irregularities in dealing procedures, informing Shift Manager accordingly, making rule decisions as needed, and resolving guest disputes. - 25%
Supervises Dealers by offering correct dealing procedures, documenting training and counseling in the Team Member Performance Log, and initiating disciplinary actions and/or commendations with assistance if needed. - 15%
Ensures departmental processes are initiated and/or completed by preparing forms and documents as required. - 10%
Job Specifications:
Education and Experience:
Essential:
High School Diploma or G.E.D.
2 years of dealing experience
Experience dealing craps or roulette
Desirable:
Table games floor manager experience and/or training
Experience scheduling dealers and dealer rotations
Tribal gaming experience
Essential:
Skills and Knowledge:
Proficiency in all rules and procedures applicable to black jack games, game protection, and accounting and dealing processes
Ability to communicate effectively with players and team members
Ability to understand and follow verbal directives and written directions
Ability to provide guidance to table game team members
Ability to maintain professionalism and composure
Ability to perform simple mathematical calculations
Ability to complete forms and documents
Ability to stand or walk for up to six hours at a time
Ability to work in a smoking environment
Ability to accept constructive criticism
Ability to appear for work on time
Ability to work any shift
Ability to work overtime
Working knowledge of MS Word and Outlook
Desirable:
Basic understanding of rules and procedures applicable to pai-gow and/or poker games
Ability to rate guest playing skills
Ability to card count
Advanced computer skills
Multi-lingual
Supervisory/Managerial Accountability:
Direct: None
Indirect: None

Job Tags

Full time, Part time, Relocation bonus, Shift work,

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