About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy .
About the Role:
As the Head of Workplace Operations & Physical Security at Gusto , you will play a key leadership role in shaping and scaling workplace programs that support employee well-being, safety, and operational excellence across our global footprint. Reporting to the Head of the Environment Team, you will lead the development and optimization of strategic programs in Facilities Operations, Environmental Health & Safety (EHS), and Physical Security.
This role focuses on building and evolving global workplace frameworks, policies, and vendor strategies that ensure scalable, consistent service delivery and compliance. You will lead cross-functional initiatives, drive process improvements, and empower a team of operators to deliver exceptional employee experiences.
This role is ideal for someone who thrives in fast-moving environments, can bring structure to ambiguity, and knows how to build programs that scale without adding unnecessary complexity.
About the Team:
The Environment Team is Gusto’s Workplace and Real Estate arm, focused on designing and delivering exceptional employee experiences across our five homebase offices — Denver, San Francisco, Scottsdale, New York City, and Toronto — as well as a network of flexible workspaces.
We empower the strategies behind Facilities Operations, Real Estate, Physical Security, and Office Experience, crafting spaces that reflect Gusto’s values and help employees do their best work. Each location is intentionally designed to feel personal and purpose-driven — enabling our teams to thrive and deliver meaningful impact to our customers.
We work closely with partners across Community & Inclusion, IT, Finance, and other cross-functional teams to create the best possible employee experience — one that is thoughtful, inclusive, and supports Gusto's mission at every level.
Here’s what you’ll do day-to-day:
Team & Vendor Leadership
Here’s what we're looking for:
Our cash compensation amount for this role is between $145,955 - $180,011/year in San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer .
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .
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