Job Description

Who is Gateway Foundation?

Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.

Why join us?

Discover a rewarding career where you can find both personal and professional fulfillment while aligning your values with your work. You'll have the opportunity to make a meaningful impact by aiding individuals in overcoming addiction. We pride ourselves on being an organization that values you and strives to be an employer of choice, fostering a vibrant culture that promotes teamwork and professional growth. Your voice matters here; we actively listen to and value our employees' thoughts, allowing you to be part of organizational decisions. At Gateway Foundation, diversity, equity, and inclusion are principles that we embrace in every community we serve. Additionally, enjoy access to wellness programs, including weekly yoga sessions and chair massages. Join Gateway Foundation today and become part of a team dedicated to making a positive difference in the lives of others.

Location: Gateway Foundation Administrative Office

• 55 E Jackson Blvd., Chicago Illinois 60604
• Hybrid. Requires in the office on Tuesday and a minimum of 3 days a week.

Schedule: Monday through Friday, Day Shift

HR Representative are responsible for:

The main focus of this HR Representative role is managing the end-to-end onboarding and offboarding processes, ensuring a seamless experience for new hires and departing employees. Additionally, the HR Representative handles general HR tasks, including managing email inquiries, phone support, and collaborating with other HR team members on records and data management.

Onboarding Responsibilities:

• Review background checks and provide clearance to begin employment, handling any necessary actions.
• Assist candidates through the new hire process, ensuring all pre-employment paperwork is completed.
• Coordinate with Site Managers to set up new hires and ensure all onboarding tasks are completed before the first day.
• Upload new hire documentation into HR systems (SAP/UKG).
• Coordinate and confirm the start date with sites and new hires, ensuring compliance with documentation requirements.
• Communicate with new hires to outline expectations for their first day and introduce them to the HR team.
• Ensure completion of I-9 and E-Verify compliance.
• Collect and follow up on all new hire paperwork, ensuring the completion of required documents and the Orientation Checklist.
• Maintain personnel file documents in a "holding" folder until all documents are finalized, escalate non-compliance as necessary, and send completed files to Payroll and Records.

Offboarding Responsibilities:

• Disable system access for departing employees based on termination notifications.
• Collect resignation or termination letters for personnel file.
• Communicate with exiting employees to explain the offboarding process, including benefits and exit interview opportunities.
• Confirm the final workday with the site and approve terminations in the HR system.

General Responsibilities:

• Manage the HR Service Center email inbox, triaging requests and questions from employees and managers.
• Cover the HR phone line, addressing inquiries and providing support as needed.
• Collaborate closely with the other HR Representative to ensure smooth handling of personnel records and data management.

Job Qualifications:

• Knowledge of human resources practices and applicable laws and regulations at a level normally acquired through completion of a bachelor’s degree in human resources, business administration or related field.
• Strong attention to detail with the ability to manage high-volume, time-sensitive tasks.
• Excellent written and verbal communication skills, with the ability to interact with employees, management, and vendors.
• Proficient in HR systems with the ability to quickly learn new tools.
• Ability to handle confidential information with discretion.
• Experience managing email and phone inquiries in a customer-facing role is a plus.
• Strong organizational skills with the ability to multitask effectively.
• Ability to work independently and collaborate with a team.

Compensation (based on experience and credentials) : 

• Range begins at $16.93 – $20.70 per hour
• Gateway Foundation conducts annual reviews including merit increases.

Benefits at Gateway Foundation:

Health and Wellness:

• Medical, dental, and vision insurance for employees and dependents
• Employee wellness program promoting health and fitness and offering cash-saving premiums
• Employee assistance programs focused on mental health

Financial wellbeing:

• 403(b) Retirement Plan with 3% employer match 
• Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway
• Flexible Spending Accounts for medical and dependent care
• Public Service Loan Forgiveness (PSLF)

Flexibility and time off:

• 18 paid time off days per year – accrual rates increase with years of service
• 9 paid company holidays
• Work-life-balance

Personal Development:

• Training & Development Programs
• Tuition Reimbursement - up to $5,250 per calendar year
• eLearning access to online courses that provide CEU’s and job-related training
• Clinical Supervision: Formal and informal guidance

Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP  here .

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