Work Location: Hybrid. Onsite (Augusta, Maine) twice a month (every other Wednesday). Work schedule is Sundays through Thursdays from 11:30pm to 8:00am.
Job Description:
50%: Customer service skills to include phone support and ticket support.
40%: Work with monitoring tools. Knowledge of at least one mainframe computer system including related components, their configuration and function
10%: Analyze operations and arrange components into logical sequences.
Top 3 Skills:
Required Skills:
Operating Systems:
Hardware:
Preferred Skills:
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