Medicare Provider Service Representative - Remote Job at BroadPath, Remote

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  • BroadPath
  • Remote

Job Description

Overview:

BroadPath is currently hiring  Medicare Provider Service Representatives.  The Medicare Provider Service Representative is responsible for taking call and answering questions regarding members eligibility coverages, benefit types, copays, and claims. 

 

Compensation Highlights

  • Base pay s tarting at $16.00 per hour 
  • Pay frequency: Weekly pay!

 

Schedule Highlights

  • This is a full-time, steady state role with no pre-determined end date. No weekend work required!
  • Training Schedule: Monday-Friday, 8:00am-4:30pm Pacific Time
  • Production Schedule: Monday-Friday, 8:00am-8:00pm Pacific Time 
Responsibilities:
  • Responsible for verifying member coverages, benefit types, eligibility dates, and claim payment/statuses
  • Estimate member’s out of pocket expenses for select procedures or services and explain member copayments
  • Associates are expected to meet established performance goals in the areas of efficiency, call quality, adherence, and attendance
  • Willingness to adhere to customer satisfaction expectations and strive for delivering a positive call experience
  • Ensure compliance with BroadPath, Client, and HIPAA regulations
Qualifications:
  • Minimum 6 months of Medicare experience (within the last 4 years)

  • At least 1 year of recent experience as a health plan Provider and Member Customer Service Representative

  • Minimum 1 year of experience working from home

  • Strong computer and telephone multitasking skills, including:

    • Effective searching and typing information on the computer

    • Navigating multiple windows/screens quickly

    • Inputting information accurately while maintaining pace with the call

  • Excellent verbal and written communication skills

  • Ability to remain focused and productive even with repetitive tasks

  • Flexible scheduling to support in-season changes based on client needs

Diversity Statement:

At BroadPath, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!

Equal Employment Opportunity/Disability/Veterans

If you need accommodation due to a disability, please email us at HR@Broad-path.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

BroadPath is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Compensation: BroadPath has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Job Tags

Hourly pay, Weekly pay, Full time, Temporary work, Remote work, Currently hiring, Flexible hours, Monday to Friday,

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