Job Description
Principal Duties and Responsibilities
- Good working knowledge of routing BGP, EIGRP, OSPF
- Good Working knowledge of Switching, STP, RSTP, Port Security, DHCP
- Good working knowledge of Wireless
- Candidate should understand the DATA Center technology and should have capability to troubleshoot
- HPE Aruba and Juniper networking skills are a must for the candidate.
- Knowledge of EVPN-VXLAN underlay / overlay network or working with a HPC environment
- Build network configurations for L2/L3 connections.
- Troubleshoots network between upstream to server connectivity
- CryoEM HPE high performance systems
- IP management
- Attend key project meetings
- Participate in technical and project meetings as required for migration planning.
- Raise and execute change controls.
- Provide migration support/Connection/liaison with site hands where necessary.
- Configure and install various network devices and services (e.g. routers, switches, Wireless Controller, access points)
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- Provide Level 3 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Select and implement security tools, policies, and procedures in conjunction with the company's security team
- Liaise with vendors and other IT personnel for problem resolution
- Establish/design network and system configuration and directing system installation.
- Defines, documents, and enforces network standards.
- Maximizes performance by troubleshooting network problems and outages, and scheduling upgrades.
- Collaborates with network and server architects on network optimization.
- Secures network system by establishing and enforcing policies and defining and monitoring access.
- Network change, capacity management, and life cycle support
- Plan and execute technical activity in depth, influencing the direction of activities/plans and providing technical insight and guidance to others
- Investigate and help resolve issues on customer's network and IT estates using agreed troubleshooting methodologies
- Handle Escalations. Manage Customer Stakeholder
- Conduct meetings to showcase achievements, capture and drive expectations
- Bring in Automation, Value adds by improving existing technical / processes in the account
- Ensuring accurate recording of all cases using the Company's ticket management tool and closing within agreed timeframes
- Using the central document repository, to ensure knowledge sharing across the team and enable best practice
- Supporting and taking ownership of ad-hoc projects
- Supporting a wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings
Job Specifications
Bachelor's degree, or equivalent relevant business experience
- Has 12+ years of related work experience
- Industry certification is a plus
- Possesses highly developed technical expertise in multiple key operating/networking system or subsystem areas
- Able to operate independently in developing and implementing the most complex technical solutions
- Where applicable, demonstrates experience supporting in-house developed business applications and working directly with application development teams
- Able to leverage scripting and other tools to automate routine tasks
- Through product research and personal experience, able to articulate strategies for appropriating various software and technologies to meet long range computing requirements
- Has good human relations skills; able to work productively in team setting
- Able to drive resolution of highly complex technical problems
- Able to effectively summarize and clearly communicate software/hardware problems involving multiple support team(s)
- Organized, able to follow through and complete projects with minimal supervision.
- Systematic, technically curious, self-motivated and able to work independently without direct supervision
- Must be comfortable in a fast paced, multiple priority environment
- Able to prioritize and divide time between multiple projects
- Has excellent written and verbal communications skills; able to communicate effectively with systems associates at all levels
- Able to communicate with multiple levels of organizational leadership and deliver impactful presentations
- Able to collaborate with other IT groups for requirements on the topic of expertise
Job Tags
Work experience placement,