Job Description

Company Description
Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland. UM BWMC features one of the state's busiest emergency departments, as well as a team of experts who care for our community and one another.
The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we're home to 3,200 employees and over 800 physicians.
Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland's health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.
Job Description
Under the auspices of the Quality Improvement Department, the Performance Improvement Coordinator conducts performance improvement activities to ensure consistency with organizational policies and procedures and regulatory requirements.
Mission
All employees are responsible for extending the mission and values of Baltimore Washington Medical Center by dedicating oneself to providing the highest quality healthcare services to the communities we serve.
Reporting Relationships
Reports directly to the Director of Performance Improvement and Clinical Decision Support.
Qualifications
Graduation from an accredited nursing education program approved by the Board of Nursing or found by the Board to be substantially equivalent to the programs in Maryland. Current RN licensure is required.
Three years experience in Performance Improvement and a comprehensive knowledge of regulatory and accrediting agencies is preferred. Computer skills, knowledge of research and statistical methods are necessary.
The Associate must have excellent writing skills and knowledge of correct business English; strong organization skills, ability to perform multiple tasks with interruptions and manage time effectively to achieve simultaneous goals. Must demonstrate excellent interpersonal skills to effectively communicate with physicians, hospital personnel and external agencies, both verbally and in writing. Must have strong problem-solving skills, demonstrated by effective problem identification and problem-solving. Must have experience with automated databases to include Word and Excel. Demonstrates a commitment to group goals and teamwork.
Working Conditions
Works inside a clean, well-lighted environment. May be exposed to frequent interruptions, multiple demands. Work is high demand. Potential for minimal exposure to communicable diseases and hazardous materials requiring the observance of Standard (Universal) Precautions and safe handling practices. This position has been classified as low or no exposure risk and does not require the completion of an annual testing, but may require "just in time" testing if the need arises.
Physical Requirements
Requires sitting for prolonged periods of time. Standing, walking, stooping and bending are required. Manual dexterity for utilizing computer keyboard is required. Visual acuity to read medical records, department literature and viewing video display monitors is required. Clear speaking and articulation and hearing required for telephone communication and interacting with customers. Lifting of less than 25 pounds with frequent handling of records and reports and reaching for and handling of equipment is required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $44.06-$50.76
Other Compensation (if applicable):
Review the 2024-2025 UMMS Benefits Guide (

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