Remote Client Services Agent Job at Newport Associates, Springfield, IL

Mll3UjhJcExlaTJYcmJzV0VxbSt4NTM3Wmc9PQ==
  • Newport Associates
  • Springfield, IL

Job Description

Are you passionate about creating unforgettable travel experiences? Do you have a knack for superior customer service? If so, we have the perfect opportunity for you! Our company, with over 70 years of dedicated service to clients worldwide, is seeking enthusiastic individuals to join our team as Travel Professionals. No prior experience is necessary; we provide comprehensive training to set you on the path to success.

Location: Remote (Work from Home)

Job Type: Full-time or Part-time

Core Responsibilities:

  1. Concierge-Level Service: Be the primary point of contact for our travelers, offering high-touch premium concierge-level service from the inception to the completion of their journeys.

  2. Responsive Communication: Respond promptly to telephone, email inquiries, and online travel submissions, ensuring excellent communication and customer satisfaction.

  3. Booking Expertise: Research and book a wide range of travel packages, including airfare, hotels, tours, cruises, car rentals, and event tickets, utilizing top suppliers such as Expedia, Universal Studios, Princess Cruises, Avis, Delta, and more.

  4. Technology Mastery: Become proficient in using multiple web-based booking engines and travel resources to enhance your efficiency and effectiveness.

  5. Pricing and Payment: Handle pricing and cost calculations for changes or additional trip fees. Provide e-tickets and facilitate credit card payments over the phone.

Qualifications:

  • No Experience Necessary: We provide comprehensive training to equip you with the skills needed for success.

  • Customer Service Excellence: Exceptional customer service abilities with a commitment to delivering memorable experiences.

  • Communication Skills: Superior written and verbal communication skills to interact with clients effectively and partners.

  • Organizational Skills: Strong organizational abilities with the capability to prioritize and multitask in a dynamic environment.

Benefits:

  • Flexible Schedule: Enjoy the freedom of a flexible work schedule, allowing you to balance work and personal commitments.

  • Agent Certification: Gain valuable industry knowledge and official certification as a travel professional.

  • Employee Discounts: Access exclusive discounts on travel services, ensuring you experience the joy of travel firsthand.

Embark on a rewarding career with us, where your passion for travel meets unparalleled training and support. Apply today and become part of a legacy that has been crafting extraordinary journeys for over seven decades.

Apply Now - Your Adventure Awaits!

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico or Austrailia. 

Laptop and or smart phone and Wifi is required.

Benefits

Ongoing Training

Flexible Schedule

Certifications included

Work Remote

Job Tags

Full time, Part time, Remote job, Work from home, Worldwide, Flexible hours,

Similar Jobs

Dr Reddy's Laboratories Limited

Packaging Engineer Job at Dr Reddy's Laboratories Limited

 ...the role and are open to exploring candidates with a less traditional background. Job Description We are seeking a Packaging Engineer to support our North America Groups packaging commercialization efforts for their U.S. OTC store brand and owned brand business... 

Seminole Tribe of Florida

Restoration Biologist Job at Seminole Tribe of Florida

 ...the Seminole Tribe of Florida's Department of Conservation (DOC). The individual in this position is responsible for conducting ecological assessments and designing restoration strategies across the Big Cypress Reservation, a large and ecologically diverse landscape encompassing... 

Archdiocese of St. Louis

Instructional Aide Job at Archdiocese of St. Louis

 ...and at the end of each day) Job Requirements Prevent and Protect certification through the Archdiocese of St. Louis or other Catholic Diocese Complete additional tasks that are asked by the Teacher or Principal The Archdiocese of St. Louis is an Equal Opportunity... 

SGA Talent

Certified Nursing Associate - CNA Job at SGA Talent

 ...CNA's Needed Great opportunities Urgent - Fast Start. Part-time, Per Diem, Full-time Agency. All Shifts SGA H. Care Staffing LLC is a leading healthcare staffing firm looking to identify CNAs for great facilities right in your backyard. We are a staffing... 

K2 Group, Inc.

Red Analyst (Cyber) Job at K2 Group, Inc.

 ...Red Analyst (Cyber) Red Team Analysts (cyber) are responsible for providing direct strategic and tactical analytic support to the DoD Red Team . The Red Analysts (cyber) drive the strategic direction of cyber operations by selecting cyber targets and identifying cyber...