Job Description

Reputation Marketing Coordinator  

Job Level: Entry Level 

Location: Orem, UT 

Shift: Full-Time/Part-Time 

Division: Blue Raven Solar

Compensation:  $17/hr 

Benefits: Full-time employees are eligible for Health, Dental, Vision, & Life and Accident insurance, an HSA Savings Account, and the opportunity to receive stock options. 

SunPower: With decades of experience, we are a U.S.-based solar company committed to providing reliable and sustainable energy and storage solutions. Clean energy and storage should be accessible to everyone. SunPower delivers all-in-one residential solar solutions with personal customer service, leading in sustainability through ethically sourced materials and low environmental impact. 

SunPower supports the transition to clean energy through streamlined, dependable solar solutions designed to meet diverse needs while minimizing environmental impact. By prioritizing ethically sourced materials and collaborating with nonprofit organizations, we are expanding access to solar technology and contributing to a more sustainable, resilient future. 

About Us: In 2025, Blue Raven Solar and Complete Solar came together under the trusted SunPower name. This transition brings together the strengths, expertise, and shared commitment to making clean energy simpler and more accessible for everyone. 

Position Summary:  

Complete Solar is seeking a dedicated and detail-oriented Reputation Marketing Coordinator to join our growing team. We're looking for a candidate with outstanding communication skills, and a passion for delivering exceptional customer service. 

In this role, you'll help elevate our brand by driving positive online reviews, managing customer referral incentives, and coordinating with internal teams to ensure an outstanding customer experience. You'll collaborate closely with departments across the organization to resolve customer concerns, identify process improvements, and contribute to operational excellence. 

This is a unique opportunity to make a measurable impact on Blue Raven's online reputation and customer satisfaction while working in a fast-paced, mission-driven environment. 

Essential Duties:  

• Increase positive online reviews through customer engagement strategies 

• Manage and track customer referral incentive programs 

• Work cross-functionally with internal departments to resolve customer issues and escalate feedback 

• Identify trends in customer feedback to propose operational improvements 

• Support brand reputation initiatives to drive long-term customer loyalty 

Minimum Qualifications:  

• Excellent written and verbal communication skills 

• Strong attention to detail and ability to manage multiple tasks 

• Problem-solving mindset and customer-first attitude 

• Customer Service Experience 

Preferred Qualifications:  

• Customer Service Experience 

While performing the duties of this job, the employee is regularly required to talk or hear. Regular periods of sitting or standing may be required by this position. In addition, this position requires the ability to occasionally lift office products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Occasional travel should be expected with this role as well. 

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