The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members (20-45 employees).
Summary Of Responsibilities::
Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
Reviews key P&L lines to increase profitability for the restaurant
Drives sales through proactive guest service, people development & operations management
Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
Manages the guest experience through operations and timely response to Guest issues
Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives
Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
On-boards new team members by training and guiding them through the certification process
Inspires the restaurant team by effectively managing individual and team recognition programs
Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance
Manages restaurant labor using optimal Manager staffing and Team Member scheduling
Enforces compliance with government regulations, employment laws, and BKC policies
Ensures that restaurant upholds operational and brand standards
*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary
Qualifications And Skills::
*BKC is an equal opportunity employer and we encourage all qualified applicants to apply
This job is posted via Workstream
We are a Burger King franchise located in Southeastern KY. We strive to provide top notch customer service, quality food and a guest experience that sets us apart from the other QSR offerings in our area.
POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts...
...monitoring, controlling, and coordinating the transportation of crude oil and natural gas through the company's pipeline systems using... ...abnormal or emergency conditions. Communicate and coordinate with field personnel, third-party shippers, and other control centers to...
...diverse array of programs and platforms, including major military prime contractors such as Lockheed Martin, Northrop Grumman, and Raytheon. POSITION SUMMARY: Oversee the daily operations of the Electrical Assembly work center. This includes directing...
...mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow.... ...is to inspire everyone to ride ALSOreplacing many local car, truck and SUV miles with ones on vehicles that are more affordable...
...CNA's Needed Great opportunities Urgent - Fast Start. Part-time, Per Diem, Full-time Agency. All Shifts SGA H. Care Staffing LLC is a leading healthcare staffing firm looking to identify CNAs for great facilities right in your backyard. We are a staffing...