Job Description

Company Overview

Innovative Data Solutions (IDS) is a small business specializing in engineering and supporting mission critical IT infrastructure for the US Government Intelligence, Defense and Homeland Security communities.

Established in 2008, IDS has over 15 years of experience delivering IT solutions to the Federal market.  We’re a small company of technology enthusiasts and we thrive on exceeding expectations.  We specialize in Hybrid CloudInfrastructure, Enterprise Storage, High Performance Computing, Cybersecurity and Data Analytics.  Across these technology areas we provide full lifecycle services: strategy, design, implementation and operations.

IDS engineers are based in Washington, DC and St. Louis, MO and are experienced working with US Government installations across the US, Europe and Asia.

Job Summary

Innovative Data Solutions is seeking to fulfill a Senior Systems Administrator position in support of a government customer in Fort Belvoir, VA. Primary responsibilities include providing Tier II support maintaining multiple large Enterprise environments. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) operating environment.

**TS/SCI required**

Responsibilities:

• System Administrative Advisory duties to include management of both physical and VDI based Windows and Linux workstations 
• Troubleshoot user, workstation and application functionality, performance and incident resolution for both Linux and Windows based applications
• Identifies, analyzes, and resolve incidents with both short-term workarounds and long-term solutions 
• Provide remote end user support and remotely work with geographically disperse Tier 2 and Tier 3 team members
• Communicate effectively (in oral and written form) with a variety of individuals and team members in both small and large team environments
• Willingness to participate in special projects as needed

Required Skills:

A qualified candidate will have strong skills and working experience in:

• Active Directory Administration  
• DNS, DHCP, DFS, LDAP in a Windows or Linux environment
• Windows 10, Server 2012, Server 2016
• Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer, Firefox
• Linux Operating system as a server or desktop (RHEL 6/7/8, CentOS 6/7/Stream, Scientific Linux 6/7, Fedora)
• Understanding of Samba and NFS file sharing protocols
• Understanding of ServiceNow, NETS or other ticketing process
• ITIL v3 or higher

Desired Skills and Abilities:

Knowledge and experience in the following areas are plus:

• Cloud environments (AWS, Azure, Google Cloud)
• Microsoft System Center Configuration Manager
• PowerShell
• Virtualization Environments (VMware, Citrix)
• Profile management utilizing the VMware User Experience Management (UEM) toolset
• Microsoft Exchange
• Telephone/Video support
• Networking
• Familiarity with site specific customer and mission
• Linux scripting (Python, Perl, Ruby, Bash)
• Gnome and KDE desktop environments
• Puppet or Ansible experience
• Linux Kickstart
• Red Hat Satellite or Foreman/Katello
• Dell/EMC Isilon and Netapp storage appliances
• Experience with monitoring tools like SCOM, Zabbix or Nagios
• DoD STIG hardening
• Containerization (Docker, Podman)

Required Education and/or Experience:

• BS in Computer Science or related field, plus 8 years of field experience; or equivalent combination
• CompTIA Security+ certification before start date

Benefits and Perks

• Compensation
  • Industry competitive salary
  • 401K plan with 4% company match, immediately fully vested
  • Referral bonuses up to $5,000
• 100% company-paid benefits
  • Gold PPO Medical plan for employee + family
  • Vision and Dental plan for employee + family
  • Short Term Disability for employee
  • Long Term Disability for employee
  • Life Insurance for employee
• Flexible Paid Time Off Policy
  • 180 hours (minimum) per year of PTO with additional time at manager discretion
  • 10+ Company Holidays per year
  • 6 weeks paid maternity and paternity leave
  • Flexible work environment to accommodate commuting, family and personal schedules
• Career Growth
  • Company sponsored training and certifications
  • No questions asked professional/business/technical book reimbursement
  • Company paid training and conference attendance and travel expenses

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