Service Advisor - Classic Toyota Job at Classic Toyota, Tyler, TX

MUlBUStZbEllQ09UcHJVVkZhMjh5SkQ5WVE9PQ==
  • Classic Toyota
  • Tyler, TX

Job Description

Service Advisor – Classic Toyota

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Job Responsibilities

  • Greet service department customers promptly and courteously—attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits

  • Health
  • Dental
  • Vision
  • 401K Plan
  • Paid Vacations
  • Life Insurance
  • Direct Deposit
  • Parental / Maternity Leave
  • Employee Vehicle Discounts
  • Employee Parts & Services Discounts
  • Rental Car Discounts

About Us

Classic Toyota and Mercedes-Benz of Tyler is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  

Apply today!

Job Tags

Similar Jobs

M/I Homes

New Home Consultant Job at M/I Homes

 ...homebuilder with over 40 years of experience in crafting quality homes, is seeking a dedicated individual to join our team as a New Home Consultant. Founded on the principles of exceptional customer service, M/I Homes has helped over 140,000 homeowners realize their dreams... 

Seminole Tribe of Florida

Restoration Biologist Job at Seminole Tribe of Florida

 ...the Seminole Tribe of Florida's Department of Conservation (DOC). The individual in this position is responsible for conducting ecological assessments and designing restoration strategies across the Big Cypress Reservation, a large and ecologically diverse landscape encompassing... 

ALSO.

Vehicle Product Design Architecture, Integration Lead Job at ALSO.

 ...mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow....  ...is to inspire everyone to ride ALSOreplacing many local car, truck and SUV miles with ones on vehicles that are more affordable... 

Marriott International

Restaurant Host or Hostess Job at Marriott International

POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts...

PERSUIT

Sales Enablement Trainer Job at PERSUIT

 ...out our Enablement team, and were looking for an experienced Enablement Trainer and Onboarding Specialist to join us in New York. This role will focus primarily on enabling our high-performing Sales team, while also supporting Customer Success and Marketing initiatives...