Store Manager Job at Yogurtland, Fresno, CA

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  • Yogurtland
  • Fresno, CA

Job Description

The Manager oversees all operations of the store to ensure that company standards are met, and that store Team Members comply with policies and procedures.

RESPONSIBILITIES AND DUTIES:

  • Oversee all store operations including excellent food quality, guest service, staff friendliness,and store cleanliness.
  • Complete and post the staff work schedules.
  • Conduct Team Member meetings as needed.
  • Coordinate and communicate assignments throughout shift.
  • Coordinate training, coaching and development of newly hired Team Members.
  • Ensure all Team Members adhere to meal & break periods and company policies and procedures.
  • Provide counseling, coaching, discipline and mentoring to Team Members as warranted
  • Cash Handling (bank deposits, safe deposits, etc.), accountable for all funds.
  • Control store operational costs (food, labor, etc.). and maintains adequate inventory levels.
  • Is the "role-model" for outstanding customer service and overall, Team Members standards.
  • Maintain building, machines and store operating equipment and schedules preventive maintenance.
  • Maintain and create reports and record-based company standards and in compliance of local, state and federal regulations.
  • Maintain a cooperative and interactive relationship with the Corporate office.

REQUIREMENTS:

  • Ability to hire quality candidates.
  • Demonstrate good time management, planning and organizational skills.
  • Knowledge of staffing, scheduling and inventory processes.
  • Effective customer service skills delivered with a friendly disposition.
  • Ability to communicate clearly and concisely.
  • Ability to actively listen and address Associates' concerns, comments and/or issues.
  • Ability to act independently and effectively.
  • Knowledge of organizational and planning skills.
  • Knowledge of team-building, leadership, coaching and mentoring skills.
  • Requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

QUALIFICATIONS:

  • Experience supervising and training staff
  • High school diploma, some college or equivalent experience.
  • Experience with MS Office Word and Excel programs.
  • Ability to read, write and communicate effectively.
  • ServSafe or equivalent certification.

Duties, Responsibilities, and/or Activities may change at any time, with or without notice.

CG Yogurt/Socal Frozen Treats will consider qualified applicants with criminal histories for employment pursuant to the California Fair Chance Act (AB 1008)

Job Tags

Local area, Shift work,

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